ContractingPRO has been serving homeowners since 2012 with a simple promise: make exterior remodeling clear, structured, and stress-free from start to finish. As an A+ BBB-accredited business, we’ve built our reputation across Memphis, TN and Southaven, MS by doing things differently: with transparency, communication, and a fully guided process that removes uncertainty from your home improvement experience.
Whether you’re upgrading roofing, siding, gutters, or windows, every full replacement project follows a proven six-step system designed to keep everything organized and predictable. You always know what stage your project is in, who is responsible, and what happens next. There are no surprises, no confusion, and no guessing.
From the first call to final walkthrough, ContractingPRO assigns a clearly defined team owner to each phase, so responsibilities never overlap or get lost. That means smoother communication, faster timelines, and better results for your home.
Here’s what you can expect from start to finish:
| Step | Description |
|---|---|
| Initial Consultation | Free on-site assessment. We evaluate your roof, siding, or windows, discuss scope, and review your needs. No pressure to sign. |
| Confirmation & Order | Final scope, materials, pricing, and timeline confirmed. Deposit verified. Order placed. |
| Product Manufacturing & Shipping | Made-to-order materials are ordered and tracked until arrival. Behind the scenes — no action needed from you. |
| Product Inspection & Inventory | All materials are received, inspected, and inventoried before any work begins on your property. |
| Scheduling & Installation | Production Manager conducts your introduction and schedule calls. Project Manager manages the job site day-to-day with daily communication through Certificate of Completion. |
| Satisfaction & Close-Out | Production Manager verifies 100% on-site satisfaction and completes the final satisfaction call. Final invoice sent only after your sign-off. |
Each step is handled by trained specialists who focus on their specific role in the process, ensuring your project moves forward efficiently while maintaining high-quality standards.
Initial Consultation and On-Site Evaluation
Everything begins with a free, no-pressure consultation at your home in the Memphis or Southaven area. Whether you’re in Midtown Memphis, Germantown outskirts, or near Southaven neighborhoods, our team comes directly to you.
During this visit, we evaluate your roof, siding, gutters, or windows and take time to understand your goals, concerns, and budget. This is not a sales-heavy appointment; it’s a discovery phase focused on clarity.
Our call center experts coordinate scheduling, and a knowledgeable sales representative leads the on-site consultation. You’ll receive honest feedback about your home’s condition and recommended solutions tailored to your needs, not upsells you don’t need.
Confirmation, Scope Finalization, and Order Placement
Once you decide to move forward, we confirm every detail of your project. This includes final scope, material selections, pricing, and timeline expectations.
Our admin and finance team handles deposit verification and ensures everything is documented clearly. At the same time, the Pre-Production Manager begins preparing your project for execution.
This step is where everything becomes official without ambiguity or loose ends. Just a clearly defined plan moving forward.
Product Manufacturing and Shipping Coordination
After confirmation, your materials are ordered. We work with top-tier brands like James Hardie, Owens Corning, GutterGuard, and ProVia to ensure durable, high-performance products built for Memphis heat, humidity, and storm conditions.
Your materials are made-to-order and tracked through manufacturing and shipping. You don’t need to manage or follow up because our Pre-Production Manager handles everything behind the scenes, ensuring timely delivery and accuracy.
Product Inspection and Inventory Control
Once materials arrive, they don’t go straight to your home. Instead, we inspect and inventory every item first.
This step ensures that nothing is missing, damaged, or incorrect before installation begins. It’s one of the key quality control stages that sets ContractingPRO apart from typical contractors in the Memphis and Southaven region.
By the time installation begins, everything is verified and ready to go.
Scheduling, Installation, and Project Management
Now your project moves into active construction. The Production Manager coordinates scheduling and introduces your Project Manager, who will be your daily point of contact throughout the build.
This is where communication becomes especially important. Your Project Manager oversees the job site, manages crews, and ensures work is completed according to plan. You’ll receive consistent updates, so you always know what’s happening at your home.
From roofing replacements in Memphis neighborhoods to siding upgrades in Southaven subdivisions, our team keeps the process organized, efficient, and respectful of your property.
Satisfaction Check and Project Close-Out
Once installation is complete, the Production Manager conducts a final walkthrough to ensure everything meets expectations. We don’t consider the job finished until you are fully satisfied.
After approval, the final invoice is issued and only after your sign-off. This final step reinforces our commitment to accountability, transparency, and customer satisfaction.
Why We Use a Team-Based Process Instead of One Person
Exterior remodeling is complex. It involves scheduling, materials management, logistics, construction oversight, and financial coordination. Instead of relying on one person to manage everything, ContractingPRO assigns specialized roles to each phase:
- Call center expert handles scheduling and routing
- Sales representatives focus on accurate project scoping
- Admin and finance ensure transparent billing and documentation
- Pre-Production Managers oversee materials and preparation
- Production Managers coordinate scheduling and workflow
- Project Managers manage your job site and daily communication
This structure ensures that every part of your project receives expert attention, reducing delays and improving overall quality for homeowners across Memphis and Southaven.
How Long Does the Exterior Remodeling Process Take?
Timelines vary depending on the size and scope of your project, especially for full roofing, siding, or window replacements. After the initial consultation, most projects move into production scheduling based on material availability and weather conditions.
Because we manage ordering, inspection, and coordination internally, we reduce unnecessary delays. Homeowners in Memphis and Southaven typically experience a smoother and more predictable timeline compared to traditional contractors.
Do I Need to Be Home During Every Step of the Process?
No, you do not need to be present for every stage. The only required in-person time is the initial consultation and final walkthrough.
After that, our team manages everything, including ordering, inspections, and installation coordination. You’ll still receive consistent updates from your Project Manager, so you’re always informed without needing to oversee daily activity.
This is especially helpful for busy homeowners throughout the Memphis, TN and Southaven, MS areas who want high-quality results without constant disruption.
What Types of Projects Follow This Six-Step Process?
This structured six-step process applies to full replacement projects, including roofing, siding, windows, and multi-trade exterior packages. These larger projects require coordination across multiple teams and benefit most from our structured system.
Smaller repair work, such as minor roof fixes or gutter adjustments, does not require the full process and is handled more directly by our call center, sales representative, and admin team.
This ensures efficiency while still maintaining quality across every type of service we offer.
Exterior Services Built for Lasting Protection in Memphis & Southaven
ContractingPRO delivers full-service exterior solutions designed to keep your home protected, efficient, and visually appealing year-round. Homeowners throughout Memphis, TN and Southaven, MS rely on our experienced team for high-quality roofing, siding, window replacement, and storm restoration services:
- Roofing Services: Gain comprehensive roof replacement and repair solutions using durable systems from trusted brands like Owens Corning. We focus on long-term protection against leaks, wind damage, and harsh Mid-South weather conditions.
- Siding Installation: High-performance siding upgrades feature James Hardie products that enhance curb appeal while improving durability, insulation, and resistance to moisture and temperature changes.
- Window Replacement: Energy-efficient window solutions from ProVia are designed to improve comfort, reduce energy costs, and elevate the overall look and value of your home.
- Storm Restoration Services: We offer fast, reliable restoration support for homes impacted by hail, wind, or severe weather. We assess damage, guide insurance-related steps, and restore your exterior with precision and care.
Why Homeowners Across the Mid-South Trust ContractingPRO
ContractingPRO is a family-owned, locally operated company that’s dedicated to superior service. With more than 7,000 completed projects and a strong reputation built on quality craftsmanship and customer care, we’ve become a trusted name for exterior remodeling across Shelby, Fayette, and DeSoto Counties.
Our thousands of 5-star reviews and elite industry certifications reflect our commitment to delivering dependable results and an exceptional homeowner experience every time. Additional accolades include:
- Owens Corning Platinum Preferred Contractor: Among less than 1% of roofing contractors nationwide have this elite certification.
- James Hardie Elite Preferred Contractor: We are certified at the highest level for premium siding installation and long-term exterior performance.
- Authorized ProVia Installer: Our certified contractors install windows in compliance with manufacturer standards, ensuring full Limited Lifetime Warranty protection on qualifying products.
A Trusted Exterior Remodeling Partner in Memphis & Southaven
At ContractingPRO, we believe homeowners deserve clarity, professionalism, and confidence throughout every remodeling project. With over a decade of experience and a proven six-step process, we’ve built a system designed to protect your time, your investment, and your home.
Whether you’re planning a roof replacement in Memphis, upgrading siding in Southaven, or exploring full exterior improvements, our team is ready to guide you through a process that’s organized, transparent, and built around your peace of mind.
Contact ContractingPRO today to schedule your free consultation and experience a better way to remodel your home.
